The Windows 7 Problem Screen Recorder is a new feature in Windows 7. This allows you to capture and record the steps you are taking the produce a problem, save this information and then share it with another person like your IT helpdesk by sending them the resulting zipped file.
7/20/2009 - update - Sorry its the "Windows 7 Problem Step Recorder" You can access it by opening up a comand prompt (CMD) typing psr.exe.
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